Reliva (“we,” “us,” or “our”) operates this website and provides the related services (collectively, the “Service”).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our Service. By using the Service, you agree to the terms of this Privacy Policy.
If you do not agree, please do not access or use our Service.
Service
The Service refers to the website and related services operated by Reliva.
Personal Data
Personal Data refers to information about a living individual who can be identified from that data (for example: name, email address, phone number, shipping address, etc.).
Usage Data
Usage Data is information collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., IP address, browser type, the pages visited, and the time spent on those pages).
Cookies
Cookies are small text files stored on your device (computer, tablet, or mobile) that help us remember your preferences, improve site performance, and enhance your experience.
Data Controller
The Data Controller is the organization that determines the purposes and means of processing Personal Data.
For the purpose of this Privacy Policy, Reliva is the Data Controller.
Data Processors (or Service Providers)
Data Processors are third-party companies that process data on behalf of the Data Controller.
We may use trusted service providers to help us operate and improve our Service.
Data Subject (or User)
The Data Subject is any living person who uses our Service and whose Personal Data is collected, stored, or processed.
We collect several types of information to provide and improve our Service:
When you use our Service, we may ask you to provide certain personally identifiable information, which may include, but is not limited to:
Full Name or Nickname
Email Address
Phone Number
Shipping/Billing Address (Street, City, State, ZIP Code)
Payment Information (processed securely by third-party payment providers)
We may collect information automatically, such as:
Your device’s Internet Protocol (IP) address
Browser type and version
Pages of our Service visited
Time and date of visits
Time spent on pages
Device information and diagnostic data
We use cookies and similar tracking technologies to monitor activity on our Service and improve your browsing experience.
You can set your browser to refuse all cookies or to alert you when a cookie is being sent.
However, if you disable cookies, some parts of our Service may not function properly.
Examples of Cookies We Use:
Session Cookies: to operate our Service.
Preference Cookies: to remember your settings and preferences.
Security Cookies: to maintain the security of our Service.
Reliva uses the collected data for the following purposes:
To provide and maintain the Service
To process your orders and deliver products
To notify you about changes to our Service
To allow you to participate in interactive features of the Service (if you choose to do so)
To provide customer support and respond to inquiries
To gather analysis or valuable information to improve the Service
To monitor usage and detect, prevent, and address technical issues
To comply with legal obligations
We will not sell or rent your personal information.
However, we may disclose your information in the following circumstances:
To trusted Service Providers (e.g., payment processors, shipping companies, email providers) who assist us in delivering the Service.
To comply with a legal obligation or respond to lawful requests by public authorities.
To protect and defend the rights, property, or safety of Reliva, our users, or others.
In connection with a business transfer, such as a merger, acquisition, or sale of assets.
We will retain your Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
We take reasonable technical, administrative, and physical measures to protect your Personal Data.
However, no method of transmission over the Internet or method of electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
Depending on your location, you may have the right to:
Access, update, or delete your Personal Data
Request correction of inaccurate or incomplete data
Opt out of certain data processing activities (such as targeted advertising)
Withdraw consent (where we rely on consent to process data)
To exercise these rights, please contact us at: info@reliva.us
Our Service is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.
If you believe we have inadvertently collected information from a child, please contact us immediately at info@reliva.us, and we will take steps to delete such information.
We may update this Privacy Policy from time to time.
We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.
We encourage you to review this Privacy Policy periodically for any updates.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
📧 info@reliva.us
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